Hemp & Tea Company – Frequently Asked Questions
LEGALITY & COMPLIANCE
PRODUCT EXPERIENCE & STRENGTH
STORE POLICIES & IN-STORE EXPERIENCE
ONLINE ORDERING & SHIPPING
Customer Service & Support
Didn't find your answer?
Don't hesitate to contact us
Free shipping on orders +$100
Free shipping on orders +$100
You must be 21+ or older to enter and shop at Hemp & Tea Company.
By entering you are agreeing that you are at least 21 years of age or older.
Yes. All Hemp & Tea Company products comply with the 2018 Farm Bill and contain less than 0.3% Delta-9 THC by dry weight. State laws vary, so we always recommend checking local regulations before purchasing or traveling.
Travel laws differ by state and airport. While hemp is federally legal, some states restrict cannabinoids like THCa. Check TSA rules and destination laws before traveling with any cannabis-related items.
You must be 21+ to purchase intoxicating hemp-derived products (THCa, Delta-8, Delta-9, etc.). Some non-intoxicating items may be available to customers 18+ depending on state regulations.
Yes. All cannabinoid products undergo third-party lab testing for potency, purity, and compliance. COAs are available upon request. You can view our certificates here: Lab Results
Raw THCa is non-psychoactive, but when heated it converts into Delta-9 THC — meaning it can produce a high. Effects vary by strain and potency.
Yes. We carry a wide variety of potencies across flower, vapes, edibles, concentrates, and teas. Product strength and recommended serving sizes are listed on each product page.
Absolutely. We have a full selection of traditional and herbal loose-leaf teas with no cannabinoids at all — great for daily wellness or gifting.
Definitely. Our staff is trained to guide beginners and experienced users alike. Tell us what you’re looking for — relaxation, sleep, creativity, daytime energy — and we’ll match you with the right product.
Most are! Our herbal and loose-leaf teas are safe for everyday consumption. If you are pregnant or have medical conditions, consult a healthcare professional before adding new herbs to your routine.
No. On-site consumption of cannabis or inhalable hemp products is not permitted due to local laws and safety considerations.
Hours vary slightly by location. Most stores operate Monday–Saturday, 9am–9pm, and Sunday 11am-7pm. Visit our Locations page for exact hours.
Yes! Choose "Pick Up" at checkout and select your preferred location. Many orders are ready the same day.
Yes. You can shop our full collection online 24/7, with fast and discreet shipping right to your door.
We ship to most states where hemp products are legal. If a specific item cannot be shipped to your area, the website will notify you at checkout.
Yes — multiple stores offer convenient same-day pickup.
Our team is always happy to help in-store, by phone, or online. Whether you’re a first-time hemp user or a seasoned connoisseur, we’ll guide you to the right choice.
Yes! We offer rotating promotions, loyalty benefits, and seasonal sales. Sign up for our email list or follow us on social media to stay updated.